LinkAPM

Association Management

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Built for boards that want more from their manager.

Tell us about your community in 90 seconds. You'll hear back from our director within one business day, no generic sales pitch.

Real pricing in your proposal. No "schedule a call to learn pricing" games.

Talk to a director, not a rep. You'll hear back from Jim Ambrosio directly.

Capital-project ready. Plumbing, roofing, siding. We've done $40M+ of it.

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Your community

Quick context so we can route this correctly.

Community type

Condominium Association

Individual owners, shared common areas

Homeowners Association

Single-family or townhome community

Housing Cooperative

Co-op ownership structure

Mixed-use or Other

Multiple property types

Number of units

Community location

Community name

Current situation

Helps us understand how we'd plug in.

How is your community managed today?

We have a management company but are looking to switch

We're self-managed by the board

New construction, never had a manager

Just exploring options

What's driving this? (select all)

Major capital project

Financial reporting issues

Board burnout

Vendor management

Collections / delinquencies

Legal or compliance concerns

Project & budget

If something big is on the horizon, we need to know.

Major capital projects in the next 12 months

Annual operating budget

Decision timeline

Anything else we should know?

How do we reach you?

Jim will follow up personally within one business day.

First name

Last name

Your role on the board

Phone

Best time to call

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LinkAPM

Association Management

Margaret, we got it.

Inquiry received 14:47 EST · Thu, May 21

Confirmation email sent. Check m.hollis@stoneridgecommons.org for your responses and next steps.

Jim is being briefed on your inquiry. Our system is preparing a structured brief from your responses so he's ready when you talk.

Personal call within one business day. Or book now if you'd rather skip the wait.

Book Jim's calendar directly

All times Eastern. 30-minute discovery call.

3 slots open this week

Tue

May 26

2:00 PM

Wed

May 27

2:30 PM

Thu

May 28

3:00 PM

Fri

May 29

2:00 PM

Sent · 4 sec after submit → m.hollis@stoneridgecommons.org

From Jim Ambrosio <jim@linkapm.com> To Margaret Hollis <m.hollis@stoneridgecommons.org> Subject Got your inquiry — confirming the details, Margaret

Margaret,

Thanks for reaching out about Stoneridge Commons. I'll be your direct point of contact.

Quick recap of what you shared so we're on the same page:

· 84-unit condominium association in Westerville, OH
· Self-managed by the board today, exploring options
· Top priorities: board burnout and a $1.1M – $1.4M roof / siding project
· Decision timeline: 30 – 60 days
· Treasurer transitioning out in March, clean handoff documentation needed

I've blocked Wed, May 27 at 2:30 PM on my calendar for our call. If that doesn't work, just reply with two or three windows that do.

Before we talk, here's a one-pager on how we've handled capital projects at similar communities: linkapm.com/stoneridge-brief

Talk soon,

Jim Ambrosio

Regional Director of Operations · LinkAPM
jim@linkapm.com · linkapm.com

Brief generated → jim@linkapm.com · 14:51 EST · 4 min after inquiry → jim@linkapm.com · 4 min later

Pre-call brief

Stoneridge Commons COA

Margaret Hollis · Treasurer · 84 units · Westerville, OH

Scheduled

Wed, May 27

2:30 PM EST

The 30-second read

Hot lead. Self-managed 84-unit condo board in Westerville is burning out and sitting on a $1.1M – $1.4M roof and siding project they don't know how to run. Margaret is the Treasurer and she's stepping down in March, so she's personally motivated to lock in a manager before she hands off. Decision in 30 – 60 days. This is exactly the sweet spot.

Lead signals

Auto-scored

Fit score

9.2 / 10

Size · services · urgency aligned

Urgency

High

Capital project + treasurer exit

Est. ARR

$38 – 52K

84 units · standard pricing band

The community

Stoneridge Commons Condominium Association. 84-unit condo board in Westerville, OH. Currently self-managed by the board, which means no PM contract to break and no awkward transition.

They flagged two drivers: major capital project and board burnout. The project in flight is a full roof and siding replacement across all 84 units, with bids ranging $1.1M to $1.4M. They're not asking us to bid the work, they want help managing it and communicating to homeowners.

Operating budget puts them in the $250K to $500K range, consistent with what an 84-unit board of this profile typically runs.

Who submitted this

Margaret Hollis, Board Treasurer at Stoneridge Commons. She filled out the form, but the board makes the decision collectively. Worth asking on the call who else is in the decision committee.

Her leverage point: the current treasurer (her) is stepping down in March. She wants clean handoff documentation. Frame us as the team that lets her exit cleanly without leaving the next treasurer in chaos.

Email: m.hollis@stoneridgecommons.org
Phone: (614) 555-0184
Best time to call: Afternoons
Decision timeline: 30 – 60 days

Talking points · lead with these

Open with the project, not the pitch. "I saw you're sitting on a roof and siding decision. Walk me through where you are with the bids." Position us as the people who de-risk the project.

Surface the treasurer transition. "You mentioned a March handoff. What does a clean handoff look like to you?" Then walk through our onboarding-to-transition documentation flow.

Have your reference list ready. Pull two examples of similar-sized condo boards where you've managed a capital project. Offer to put her in touch with a board president for a reference call.

Show, don't tell, on reporting. She's the treasurer. Financial reporting and audit trails are her domain. Have the Vantaca sample financial pack open and ready to screenshare.

Watch outs & objections

Self-managed boards are price-sensitive. They're used to "free" management (their own time). Anchor on the cost of the capital project, not the monthly fee. A bad roof job costs more than five years of our fees.

She likely wants three quotes. Assume she's also talking to Towne Properties and Associa. Differentiate on capital-project experience early.

Good news. No current PM means no contract to break and no awkward transition. We can be live in 30 days.

Suggested close

"Before we wrap, here's what I'd propose: I send you a tailored proposal with two options — full management plus capital project oversight, and capital project oversight only. You and the board review it. We do a 30-minute follow-up next Wednesday with whoever else is on the decision committee. Sound good?"

Full form responses

Expand ›

Community type: Condominium Association
Units: 75 – 150
Location: Westerville, OH
Name: Stoneridge Commons Condominium Association
Current mgmt: Self-managed by the board
Drivers: Major capital project · Board burnout
Capital project: Full roof and siding replacement, 84 units. Bids $1.1M – $1.4M. Board needs help managing project and homeowner communication.
Annual budget: $250K – $500K
Decision timeline: 30 – 60 days
Other notes: Treasurer stepping down in March. Wants clean handoff documentation.
Contact: Margaret Hollis · Treasurer · m.hollis@stoneridgecommons.org · (614) 555-0184 · Afternoons

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